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WEBHOOK

Headers

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X-Verification-Token
string<uuid>
required

Sent with every delivery so the receiver can verify the request really comes from Debbie. The token is issued when the webhook is created — compare it with the stored value and reject deliveries that do not match.

Body

application/json

Webhook payload

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event
string

Event "cases.update"

Example:

"cases.update"

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time
string

Event dispatch time

Example:

"2025-01-01T20:00:00.000Z"

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data
object

Id of the case together with what changed. A status transition sends status, and endReasonId and handle when the case ended. A patch sends the fields it changed, limited to those that are part of the public case contract: customerId, caseGroupId, ultimateCreditorId, collectorId, workflowId, responsibleType, responsibleReferenceId, tags, isCompany, customJournalNumber, billingModelId, billingStartDate and billingAppendixSetupId. Re-fetch the case with GET /v1/{tenantId}/cases/{caseId} to mirror the full object.

Example: