Case created

{ "event": "cases.create", "time": "2025-01-01T20:00:00.000Z", "data": { "caseId": "3f1c2d4e-5a6b-7c8d-9e0f-1a2b3c4d5e6f", "id": 1042, "referenceId": "INV-2025-0042", "customerId": "9b8a7c6d-5e4f-3a2b-1c0d-9e8f7a6b5c4d", "creditorId": "b1a2c3d4-e5f6-7a8b-9c0d-1e2f3a4b5c6d" } }

Headers

X-Verification-Token

string<uuid>

required

Sent with every delivery so the receiver can verify the request really comes from Debbie. The token is issued when the webhook is created — compare it with the stored value and reject deliveries that do not match.

Body

application/json

Webhook payload

event

string

Event "cases.create"

Example:

"cases.create"

time

string

Event dispatch time

Example:

"2025-01-01T20:00:00.000Z"

data

object

Identifiers of the created case. Re-fetch the case with GET /v1/{tenantId}/cases/{caseId} to mirror it. A creditor with auto verification moves the case to VERIFIED right after creation, which additionally dispatches a cases.update. Delivery order between the two is not guaranteed.

Show child attributes

Example:

{
  "caseId": "3f1c2d4e-5a6b-7c8d-9e0f-1a2b3c4d5e6f",
  "id": 1042,
  "referenceId": "INV-2025-0042",
  "customerId": "9b8a7c6d-5e4f-3a2b-1c0d-9e8f7a6b5c4d",
  "creditorId": "b1a2c3d4-e5f6-7a8b-9c0d-1e2f3a4b5c6d"
}

API Documentation

Creditors

Customers

Cases

Case groups

Case vouchers

Payment plans

Interactions

Billing

Voucher types

End reasons

Updates

Properties

Files

Webhooks

Headers

Body